Tekmon QMS
How Paliria Transformed Quality Assurance & Accelerated ISO Reporting Across Manufacturing Plants Worldwide
Founded in 1957 in Politika, Evia, Paliria has grown from a traditional Greek family business into a global food manufacturing leader and the world’s leading producer of authentic Greek dolmadakia. Operating a vast, high-stakes international footprint—including two factories in Greece, two in Bulgaria, one in Jordan, and two in China—Paliria employs over 2,000 professionals. To maintain the flawless quality and cultural authenticity of products exported to over 60 countries, compliance with stringent international food safety standards isn't a formality; it is a vital pillar of their global brand equity.
2 Million Dolmadakia Produced Per Day
2,000 Employees Globally
60+ Countries Exported To
7 Manufacturing Plants Worldwide
CASE SUMMARY
Headquarters
Politika, Evia
Website
Tekmon Products & Services
QMS
Why Tekmon
Tekmon QMS’s automated complaints tracking, real-time PowerBI analytics, and rapid CAPA resolution tools proved vital for maintaining strict food safety compliance across Paliria's global, high-volume production lines.
Industry
Food & Beverage
# of Users
20
Top Challenges
Moving from extensive paperwork to mobile-first operations to eliminate manual data entry, optimize food safety, and achieve same-day compliance reporting.
Feature Highlights
Closed-Loop CAPA Workflows
Centralized Complaint Management
Power BI Quality Dashboards
Offline-First Mobile App
No-Code Process Automation
Ready to transform your food safety compliance?
Ready to transform your food safety compliance?
The Friction of Paper-Based Compliance
The Challenge
Administrative Delays and Heavy Paperwork: Paliria's Quality Assurance teams across multiple countries struggled to monitor safety regulations due to their reliance on clipboards and paperwork. This caused operational inefficiencies in a fast-paced, high-volume food manufacturing environment.
Human Error Risks and Traceability Gaps: Manual data entry from paper forms introduced vulnerabilities and errors into spreadsheets, jeopardizing compliance with global food standards and ISO requirements.
Reporting Delays vs. Corporate Oversight: Compiling daily quality inspection notes, cleanliness records, and compliance findings into actionable executive reports was a slow, multi-day process. This reporting lag made it difficult for Paliria to maintain high production targets while bridging the gap between real-time shop-floor realities and corporate oversight.
“The transition from the old manual system to the new platform was completely seamless. Thanks to its user-friendly design, users could easily understand the data points and log them in more efficiently.
[...]
Now, our teams just enter the data on a phone or tablet right there on the shop floor, so the reports are ready that very same day. ”
Christos Marousopoulos
Plant Manager, PALIRIA
The Solution: A Mobile-First Quality Ecosystem
In-Process Quality Control (QC)
Paliria phased out paper forms by deploying Tekmon’s mobile-first QMS on the factory floor. Technicians now complete high-stakes ISO and food safety checks dynamically on mobile devices directly from the live production line.
Cleanliness & Hygiene Records
Digitized, standardized sanitization checks across multiple production lines, establishing automated compliance loops that replace manual paper tracking.
Complaints Processing
Streamlined central intake and resolution workflows within the platform that automatically trigger immediate corrective actions (CAPA).
The Daily Tasting Trial
A specialized sensory alignment workflow. Instead of compiling fragmented paper-based inputs, the dedicated tasting team logs findings immediately on smartphones to enable real-time data consolidation.
The Results & Key Benefits
Time Savings
By shifting to user-centric digital assurance, Paliria optimised its operations, reducing time spent on manual tasks. Optimisations included eliminating paperwork and freeing up time for the quality assurance and engineering teams, allowing them to focus on production efficiency rather than documentation.
Zero Data Vulnerability
Hand-written notes and manual spreadsheet transcriptions were replaced with real-time validation, eliminating human-entry errors.
Same-Day "Desk Ready" Reporting
For critical Tasting Trials and daily inspections, comprehensive reports are now automatically generated and delivered to executives' desks by the end of the day.
High Frontline Adoption
By creating workflows that value the technician's time, those who need to add their findings do so with absolute ease and operational clarity.
Ready to eliminate the paperwork holding your quality teams back?
Ready to eliminate the paperwork holding your quality teams back?
IMPACT CASE STUDIES
Explore our Impact Case Studies on measurable results and transformative outcomes across industries.
Paliria
How did Paliria transform Food Quality and accelerate ISO Reporting across 7 manufacturing plants worldwide?